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jannie S

1 reviews | Active since Oct 2015

28 Oct 2015, 12:00

canceled

We wanted to cancel our hospital plan and when we called the call center the man on the phone says it was canceled but he said they are still going to take this months payment!. This is our first payment and we did not claim or anything,and we want to cancel and you can't still expect money from us!

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Replies (1)
The Unlimited
The Unlimited's reply28 Oct 2015, 14:02
Official
Hello jannieswart,

Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred