KK
Kelcea K
1 reviews | Active since Oct 2024
02 Oct 2024, 15:53
Cancelation refused.
I cancelled with The Unlimited in July 2024. There consultants do not want to assist. I was told I cannot cancel. I want my money reversed. There consultants are useless.
Helpful (0)
Replies (9)0
Replies (9)
The Unlimited's replyOfficial
02 Oct 2024, 16:00Hi Kelcea.
Thanks for reaching out to us. On 08/07/2024, you spoke to our customer care agent requesting to cancel, however, you then decided to keep the policy active. A specialist will give you a call today.
Thanks for reaching out to us. On 08/07/2024, you spoke to our customer care agent requesting to cancel, however, you then decided to keep the policy active. A specialist will give you a call today.
The Unlimited's reply02 Oct 2024, 16:00
Official
Hi Kelcea.
Thanks for reaching out to us. On 08/07/2024, you spoke to our customer care agent requesting to cancel, however, you then decided to keep the policy active. A specialist will give you a call today.
Thanks for reaching out to us. On 08/07/2024, you spoke to our customer care agent requesting to cancel, however, you then decided to keep the policy active. A specialist will give you a call today.
The Unlimited's replyOfficial
02 Oct 2024, 18:14Hi Kelcea.
We’ve been trying to contact you, but haven’t been able to get through. Please give us a call on ***for further assistance, or let us know when would be a good time tomorrow to call you back.
We’ve been trying to contact you, but haven’t been able to get through. Please give us a call on ***for further assistance, or let us know when would be a good time tomorrow to call you back.
The Unlimited's reply02 Oct 2024, 18:14
Official
Hi Kelcea.
We’ve been trying to contact you, but haven’t been able to get through. Please give us a call on ***for further assistance, or let us know when would be a good time tomorrow to call you back.
We’ve been trying to contact you, but haven’t been able to get through. Please give us a call on ***for further assistance, or let us know when would be a good time tomorrow to call you back.
KK
Kelcea K's updateReviewer Update
03 Oct 2024, 08:46Good morning
You may contact me at 9AM or 1PM TODAY
And for the record I did not agree to keep the policy.
You may contact me at 9AM or 1PM TODAY
And for the record I did not agree to keep the policy.
KK
Kelcea K's update03 Oct 2024, 08:46
Reviewer Update
Good morning
You may contact me at 9AM or 1PM TODAY
And for the record I did not agree to keep the policy.
You may contact me at 9AM or 1PM TODAY
And for the record I did not agree to keep the policy.
The Unlimited's replyOfficial
03 Oct 2024, 09:30Hi Kelcea.
Thanks for getting back to us. We'll assess the call. A specialist will contact you as per the requested time frame.
Thanks for getting back to us. We'll assess the call. A specialist will contact you as per the requested time frame.
The Unlimited's reply03 Oct 2024, 09:30
Official
Hi Kelcea.
Thanks for getting back to us. We'll assess the call. A specialist will contact you as per the requested time frame.
Thanks for getting back to us. We'll assess the call. A specialist will contact you as per the requested time frame.
KK
Kelcea K's updateReviewer Update
03 Oct 2024, 11:26Hi
Yes I'll appreciate that to much but you need to call at 1pm place
Yes I'll appreciate that to much but you need to call at 1pm place
KK
Kelcea K's update03 Oct 2024, 11:26
Reviewer Update
Hi
Yes I'll appreciate that to much but you need to call at 1pm place
Yes I'll appreciate that to much but you need to call at 1pm place
The Unlimited's replyOfficial
03 Oct 2024, 11:42Hi Kelcea.
We're still unable to get through to you. Please provide us with a convenient time to give you a call.
We're still unable to get through to you. Please provide us with a convenient time to give you a call.
The Unlimited's reply03 Oct 2024, 11:42
Official
Hi Kelcea.
We're still unable to get through to you. Please provide us with a convenient time to give you a call.
We're still unable to get through to you. Please provide us with a convenient time to give you a call.
KK
Kelcea K's updateReviewer Update
03 Oct 2024, 16:13Oky I got a SMS from you guys to say that the cancelation is approved tho...so I just want to know will you guys revise the money or what.
KK
Kelcea K's update03 Oct 2024, 16:13
Reviewer Update
Oky I got a SMS from you guys to say that the cancelation is approved tho...so I just want to know will you guys revise the money or what.
The Unlimited's replyOfficial
03 Oct 2024, 17:54Hi Kelcea.
We had to cancel the policy accordingly. We are still assessing the last call you made to us requesting to cancel before we can look into your refund request. We'll provide you with feedback within 7 working days.
We had to cancel the policy accordingly. We are still assessing the last call you made to us requesting to cancel before we can look into your refund request. We'll provide you with feedback within 7 working days.
The Unlimited's reply03 Oct 2024, 17:54
Official
Hi Kelcea.
We had to cancel the policy accordingly. We are still assessing the last call you made to us requesting to cancel before we can look into your refund request. We'll provide you with feedback within 7 working days.
We had to cancel the policy accordingly. We are still assessing the last call you made to us requesting to cancel before we can look into your refund request. We'll provide you with feedback within 7 working days.
The Unlimited's replyOfficial
04 Oct 2024, 10:52 Hi Kelcea.
We’ve been trying to contact you, but haven’t been able to get through. We've assessed the call and can conclude that you did give the agent permission to leave your policy active instead of cancelling it. This means that there's no refund due to you and we will cover you until 29/10/2024. The call has been emailed to you.
We’ve been trying to contact you, but haven’t been able to get through. We've assessed the call and can conclude that you did give the agent permission to leave your policy active instead of cancelling it. This means that there's no refund due to you and we will cover you until 29/10/2024. The call has been emailed to you.
The Unlimited's reply04 Oct 2024, 10:52
Official
Hi Kelcea.
We’ve been trying to contact you, but haven’t been able to get through. We've assessed the call and can conclude that you did give the agent permission to leave your policy active instead of cancelling it. This means that there's no refund due to you and we will cover you until 29/10/2024. The call has been emailed to you.
We’ve been trying to contact you, but haven’t been able to get through. We've assessed the call and can conclude that you did give the agent permission to leave your policy active instead of cancelling it. This means that there's no refund due to you and we will cover you until 29/10/2024. The call has been emailed to you.