TP
Tinus P
1 reviews | Active since Jul 2012
31 Dec 2019, 16:38
Cancel your sim without notice
After years of being loyal sim holder my number was cancelled this morning. not working on the app even. With R700 airtime on it. why the hell was it cancelled. Had to go and spend money on second phone and sim and airtime. Since you dont answer emails. Then apparently by 4 your offices are closed. Thanks for this ****. A once proud client.
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
02 Jan 2020, 08:56Hi Tinus,
We’re really sorry to hear about the experience you’ve had with us. Thank you for taking our call today and for giving us the opportunity to assist you with this matter. Please collect a replacement SIM card from any Clicks store near you.
We’re really sorry to hear about the experience you’ve had with us. Thank you for taking our call today and for giving us the opportunity to assist you with this matter. Please collect a replacement SIM card from any Clicks store near you.
The Unlimited's reply02 Jan 2020, 08:56
Official
Hi Tinus,
We’re really sorry to hear about the experience you’ve had with us. Thank you for taking our call today and for giving us the opportunity to assist you with this matter. Please collect a replacement SIM card from any Clicks store near you.
We’re really sorry to hear about the experience you’ve had with us. Thank you for taking our call today and for giving us the opportunity to assist you with this matter. Please collect a replacement SIM card from any Clicks store near you.
TP
Tinus P's updateReviewer Update
16 Jan 2020, 16:43Thanks for the help and fixing the error. I have since experienced great service. Just a pity it had cost me some money out of pocket but I understand it was out of your control. Your daily calls and feedback is really appreciated
TP
Tinus P's update16 Jan 2020, 16:43
Reviewer Update
Thanks for the help and fixing the error. I have since experienced great service. Just a pity it had cost me some money out of pocket but I understand it was out of your control. Your daily calls and feedback is really appreciated
The Unlimited's replyOfficial
27 Feb 2020, 18:35Hi Tlaki,
We understand your concerns after seeing others’ comments, however, we believe in showing you the good, the bad and the ugly because we've got nothing to hide. If there’s anything else we can help you with, please let us know and we will give you a call.
We understand your concerns after seeing others’ comments, however, we believe in showing you the good, the bad and the ugly because we've got nothing to hide. If there’s anything else we can help you with, please let us know and we will give you a call.
The Unlimited's reply27 Feb 2020, 18:35
Official
Hi Tlaki,
We understand your concerns after seeing others’ comments, however, we believe in showing you the good, the bad and the ugly because we've got nothing to hide. If there’s anything else we can help you with, please let us know and we will give you a call.
We understand your concerns after seeing others’ comments, however, we believe in showing you the good, the bad and the ugly because we've got nothing to hide. If there’s anything else we can help you with, please let us know and we will give you a call.