JK
Japhtaline K

1 reviews | Active since Feb 2022

11 Jun 2023, 18:16

Cancel this insurance

Hello 👋 The Unlimited insurance company decided to open an insurance for me without my knowledge,I was surprised when I got my salary advice .They are busy deducting money in my salary.I requested to cancel to this day I am still waiting their response.

0
Replies (3)
The Unlimited
The Unlimited's reply11 Jun 2023, 20:21
Official
Hi Japhtaline,

We're sorry to hear that your experience with us hasn't been a good one. We've been trying our best to get a hold of you and unfortunately, we couldn't reach you. Not to worry though, as we've already cancelled your policy on our end. 

We've listened to the call that you had with our agent, and we found that you hadn't fully agreed to take the policy, so our team will arrange a refund right away, and we'll let you know as soon as this is done.

Thank you so much for your feedback. It's customers like you that help us to do better every day. 

JK
Japhtaline K's update14 Jun 2023, 08:25
Reviewer Update
Thank you ❤️ The unlimited insurance for responding positive to my query.
The Unlimited
The Unlimited's reply14 Jun 2023, 09:53
Official
Hi Japhtaline.


You're most welcome. We trust that you'll have an amazing day further!