PS
Prudence S
1 reviews | Active since Jun 2020
03 Nov 2020, 20:48
Can I get a better answer myb this time from the horses mouth
My husband had an policy with you guys in 2018 he missed a debit and in 2020 he missed a debit, but was re debited when the was funds, now he can't claim his benefits. Then whos fault is it that he missed a payment when your system didn't re debit In 2018 but now it does in 2020
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Replies (2)
The Unlimited's replyOfficial
04 Nov 2020, 18:17Hi Prudence,
Thank you for bringing this matter to our attention. Kindly note that we've contacted your husband this afternoon and assisted him. We will get back to him as soon as we have feedback.
Thank you for bringing this matter to our attention. Kindly note that we've contacted your husband this afternoon and assisted him. We will get back to him as soon as we have feedback.
.
The Unlimited's reply04 Nov 2020, 18:17
Official
Hi Prudence,
Thank you for bringing this matter to our attention. Kindly note that we've contacted your husband this afternoon and assisted him. We will get back to him as soon as we have feedback.
Thank you for bringing this matter to our attention. Kindly note that we've contacted your husband this afternoon and assisted him. We will get back to him as soon as we have feedback.
.
The Unlimited's replyOfficial
05 Nov 2020, 14:39Hi Prudence,
We've tried to get in touch with your husband a few times this morning and unfortunately, we were unable to get through to him. We've sent him an SMS with details on how to contact us when he is available to talk.
We've tried to get in touch with your husband a few times this morning and unfortunately, we were unable to get through to him. We've sent him an SMS with details on how to contact us when he is available to talk.
The Unlimited's reply05 Nov 2020, 14:39
Official
Hi Prudence,
We've tried to get in touch with your husband a few times this morning and unfortunately, we were unable to get through to him. We've sent him an SMS with details on how to contact us when he is available to talk.
We've tried to get in touch with your husband a few times this morning and unfortunately, we were unable to get through to him. We've sent him an SMS with details on how to contact us when he is available to talk.