DN
Dewan N

1 reviews | Active since Feb 2018

27 Jun 2022, 16:45

Call me

Please call me.

0
Replies (2)
The Unlimited
The Unlimited's reply28 Jun 2022, 09:40
Official
 
Good morning Dewan,

Thank you for taking our call. Please accept our warmest apologies for the unkind experience you had when interacting with one of consultants. Please note that our agents are trained regularly on how to interact with customers, however, this incident has brought to our attention that we need to do more. We hope to avoid such incidents in the future and that is why your feedback is vital to our customer service. Your query is still being investigated and we’ll be providing feedback within the next 24 working hours. 
The Unlimited
The Unlimited's reply30 Jun 2022, 18:09
Official
Hi Dewan,

We trust you’re having a great afternoon thus far. Please note that we tried to touch base with you, but our call went unanswered. We’re still attending to your query and will provide you with an update as soon as possible. Thank you for your continued patience while we work on this matter.