SS
Shirley S

1 reviews | Active since Mar 2014

17 Jun 2023, 10:00

Call agent hung up

I received a marketing call from Unlimited insurance on a saturday and the agent was not aware of the POPI act. I had asked who gave them the right to call me for marketing and the agent responded they got my details from a database. Please remove my details ASAP and ensure the agent receives proper training as she hung up on me. called time, 17th June @9h51am from ***

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Replies (1)
The Unlimited
The Unlimited's reply17 Jun 2023, 10:27
Official
Hi Shirley,

We're truly sorry for disturbing your peace. As an authorised Financial Services Provider, we respect and follow the rules of POPIA in everything we do. If you would like more information on how we acquire our data (and your contact details), please send an email to *** and we'll happily assist. 

We'll make sure you're removed from our database and receive no further communication from us. It can take up to 48 working hours for our system to make the change.