PT
Phuti T
1 reviews | Active since Sept 2017
03 May 2022, 09:33
bunch of ********
I've logged a claim in march, till today it has not been finalised. in my entire experience with the unlimited the only way to be assisted you need to come here and write nonsense before you can be assisted. a month later after ive been emailing them etc, I was told they never received my documents etc yet they were superfast to debit. guys help yourself, dont join these ****s
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Replies (3)0
Replies (3)
The Unlimited's replyOfficial
03 May 2022, 12:23Hi Phuti,
We’re very sorry to learn that you’ve come to think that Hellopeter is the only way to get through to us. Our team attempted to contact you numerous times today, however, we failed to get through to you. Kindly note that we haven’t received all the required documents for your claim, therefore, we can’t assess and ultimately finalise it. When you’re ready to take our call, please send us a reply below and we’ll call you back to discuss this matter further.
The Unlimited's reply03 May 2022, 12:23
Official
Hi Phuti,
We’re very sorry to learn that you’ve come to think that Hellopeter is the only way to get through to us. Our team attempted to contact you numerous times today, however, we failed to get through to you. Kindly note that we haven’t received all the required documents for your claim, therefore, we can’t assess and ultimately finalise it. When you’re ready to take our call, please send us a reply below and we’ll call you back to discuss this matter further.
PT
Phuti T's updateReviewer Update
03 May 2022, 12:28dont tell me you have not received all the documents? why are you not replying to my email? I sent all the documents to Thembisile and she confirmed that she got them. I have been with my phone here and no one phoned me. you guys are ******** sies. I have given you my 2 cell numbers.why is it possible that other people can get me but you guys cannot? lies reply to my email
PT
Phuti T's update03 May 2022, 12:28
Reviewer Update
dont tell me you have not received all the documents? why are you not replying to my email? I sent all the documents to Thembisile and she confirmed that she got them. I have been with my phone here and no one phoned me. you guys are ******** sies. I have given you my 2 cell numbers.why is it possible that other people can get me but you guys cannot? lies reply to my email
The Unlimited's replyOfficial
03 May 2022, 16:13Hi Phuti,
Thank you for writing to us again. We care about you deeply, so we’d never look to deceive you. We’ve received word from our service provider that your claim has been finalised and you’ve been notified about the outcome. If you’re unhappy about any aspect of our service, you may lodge a formal complaint by following the procedure which we’ve sent you via SMS
The Unlimited's reply03 May 2022, 16:13
Official
Hi Phuti,
Thank you for writing to us again. We care about you deeply, so we’d never look to deceive you. We’ve received word from our service provider that your claim has been finalised and you’ve been notified about the outcome. If you’re unhappy about any aspect of our service, you may lodge a formal complaint by following the procedure which we’ve sent you via SMS