CM
Cleopatra M
1 reviews | Active since Aug 2019
28 Nov 2022, 23:49
Bored
Today I got a call from unlimited, that guy was very rude, he literally shouted at me... wow I still can't believe, he said tnk'u for being with us and tnk'u for taking a funeral policy that covers your kids and spouse and honestly I don't remember taking such in 2 years or even 3 years.... wow please cancel everything you have in my name can't be shouted by agents no can't , take them
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The Unlimited's replyOfficial
29 Nov 2022, 09:28Hi Cleopatra,
Thank you for raising this matter with us today. We’re extremely concerned hearing that our agent spoke to you in such a way that doesn’t align with who we are as a business. We apologise for the bad experience that you’ve had with us and for any concern that this might’ve caused you. Kindly note that both of your policies were terminated in 2019 and the benefits are inactive.
Thank you for raising this matter with us today. We’re extremely concerned hearing that our agent spoke to you in such a way that doesn’t align with who we are as a business. We apologise for the bad experience that you’ve had with us and for any concern that this might’ve caused you. Kindly note that both of your policies were terminated in 2019 and the benefits are inactive.
The Unlimited's reply29 Nov 2022, 09:28
Official
Hi Cleopatra,
Thank you for raising this matter with us today. We’re extremely concerned hearing that our agent spoke to you in such a way that doesn’t align with who we are as a business. We apologise for the bad experience that you’ve had with us and for any concern that this might’ve caused you. Kindly note that both of your policies were terminated in 2019 and the benefits are inactive.
Thank you for raising this matter with us today. We’re extremely concerned hearing that our agent spoke to you in such a way that doesn’t align with who we are as a business. We apologise for the bad experience that you’ve had with us and for any concern that this might’ve caused you. Kindly note that both of your policies were terminated in 2019 and the benefits are inactive.