1 reviews | Active since Jan 2016
Billing worst nightmare
Now am sick n tired of The Unlimited. Am writing a review once again with this company about the way they do things once again. Why was the debit order taken on the 24th when my debit date with this company is the 25th of every month? You debited yesterday the 24th n there was no money in my account, now am sitting on a - R100 for a transaction that never went through in which it was your fault for going against my debit date that is stated with the company. I have had it with the unlimited n I want all my money back for the months that I have paid into the insurance with no hustle. I want nothing to do with the unlimited company ever again. I'll go elsewhere, where I know they will not go againt my wishes n certainly will not give false advertising as that was my last complaint. When a consultant phones me they must phone me with verification for my banking details to pay back all my R160 amounts that has been paid since 2019 March/April till 2020 March. I don't want any other explanation I just want my money back and to leave this Insurance. Thanks
We're truly sorry for the inconvenience caused to you. We’ll be urgently looking into this matter and we will give you a call on Tuesday morning to assist you.
We're truly sorry for the inconvenience caused to you. We’ll be urgently looking into this matter and we will give you a call on Tuesday morning to assist you.
We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please let us know what time it would be convenient for us to give you a call.
We’ve been trying to contact you and unfortunately, we're unable to get through to you. Please let us know what time it would be convenient for us to give you a call.
We’ve been trying to contact you via your cell phone, unfortunately we haven’t been able to reach you. When you’re available to talk, please pop us a private message and we’ll give you a call as soon as possible.
We’ve been trying to contact you via your cell phone, unfortunately we haven’t been able to reach you. When you’re available to talk, please pop us a private message and we’ll give you a call as soon as possible.
I did request on the initial review that I would gladly appreciate that the consultant call me back confirming my banking details to ensure the refund goes to the correct account that you have been debuting from.
I really do not want to go to extreme measures with the company for my refund. I hope that this will be handled in a professional and civilised manner.
Thank you
I did request on the initial review that I would gladly appreciate that the consultant call me back confirming my banking details to ensure the refund goes to the correct account that you have been debuting from.
I really do not want to go to extreme measures with the company for my refund. I hope that this will be handled in a professional and civilised manner.
Thank you
Thank you for taking our call today and for giving us the opportunity to provide you with the outcome for your request. Your policy has been cancelled and this confirmation has been SMSed to you.
Thank you for taking our call today and for giving us the opportunity to provide you with the outcome for your request. Your policy has been cancelled and this confirmation has been SMSed to you.