RP
Ronel P

1 reviews | Active since Mar 2013

30 Mar 2015, 17:24

Billing and Admin

I joined in Novemer 2014 and is still waiting for my Welcome Pack which i till now have not received. Then I'm akso being billed as warly as the 21st of the month, never mind the fact that my debit order was requested for 27th.

0
Replies (1)
The Unlimited
The Unlimited's reply31 Mar 2015, 07:57
Official
Hello Rondelisa,

Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.

Regards
Sharlet