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Craig C
1 reviews | Active since Jul 2014
21 Jul 2021, 10:34
Be careful of conning reward policy
They phoned me at 8am on Saturday telling me that they want to reward me with damage cover to my cellphones because of my loyalty with my policy that I have been running with them for years. It was continually made to sound as a reward at no extra charge even when I queried it.
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The Unlimited's replyOfficial
21 Jul 2021, 16:03Hi Craig,
Thank you so much for borrowing us a few minutes of your time this afternoon. We can confirm that the three Asset Protection plans which you had with us have been cancelled and only your 24 Secure membership is active. Please note that we’ve had a listen to the call which took place between yourself and our team member. We found that you did in fact agree to the three policies and you were informed that you’ll be charged a monthly premium for each of them. If you’d like to have a copy of the sales call, please pop us a reply and we’ll forward it to your personal email address as soon as possible.
The Unlimited's reply21 Jul 2021, 16:03
Official
Hi Craig,
Thank you so much for borrowing us a few minutes of your time this afternoon. We can confirm that the three Asset Protection plans which you had with us have been cancelled and only your 24 Secure membership is active. Please note that we’ve had a listen to the call which took place between yourself and our team member. We found that you did in fact agree to the three policies and you were informed that you’ll be charged a monthly premium for each of them. If you’d like to have a copy of the sales call, please pop us a reply and we’ll forward it to your personal email address as soon as possible.