MA
Melvin A
1 reviews | Active since Dec 2018
11 Dec 2025, 23:40
Bad service provider
Bad experience with the scratch and dent department. Every claim is always a problem and they take long to finalize a claim. And they will not call or send a email if there is a problem or documentation that are needed. My claims was rejected three times because of pre- existing damage but then a constant call me to buy a scratch and dent insurance and told me that they cover pre- existing scratches.i won't recommend this company for all my bad experiences with them.
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
12 Dec 2025, 07:49Hi Melvin,
We're sorry your interaction wasn't up to standard. Our customers are family, we're here to help and ensure that you feel supported.
One of our team members will contact you in the next 24-48 working hours.
We're sorry your interaction wasn't up to standard. Our customers are family, we're here to help and ensure that you feel supported.
One of our team members will contact you in the next 24-48 working hours.
The Unlimited's reply12 Dec 2025, 07:49
Official
Hi Melvin,
We're sorry your interaction wasn't up to standard. Our customers are family, we're here to help and ensure that you feel supported.
One of our team members will contact you in the next 24-48 working hours.
We're sorry your interaction wasn't up to standard. Our customers are family, we're here to help and ensure that you feel supported.
One of our team members will contact you in the next 24-48 working hours.
MA
Melvin A's updateReviewer Update
12 Dec 2025, 16:21I really don't feel like a loyal paying customer for I've been treated by your consultants like somebody who is getting a free service.
MA
Melvin A's update12 Dec 2025, 16:21
Reviewer Update
I really don't feel like a loyal paying customer for I've been treated by your consultants like somebody who is getting a free service.
The Unlimited's replyOfficial
12 Dec 2025, 16:24Hi Melvin,
We’re truly sorry to hear that you were made to feel this way — you deserve to be treated with respect and appreciation as a valued customer. Our team will contact you.
We’re truly sorry to hear that you were made to feel this way — you deserve to be treated with respect and appreciation as a valued customer. Our team will contact you.
The Unlimited's reply12 Dec 2025, 16:24
Official
Hi Melvin,
We’re truly sorry to hear that you were made to feel this way — you deserve to be treated with respect and appreciation as a valued customer. Our team will contact you.
We’re truly sorry to hear that you were made to feel this way — you deserve to be treated with respect and appreciation as a valued customer. Our team will contact you.