LD
Lizzy D

1 reviews | Active since May 2020

23 Jun 2020, 14:38

Bad service.

Unhappy client the poor service I got when. My uncle passed on the 12th May submitted all documents on the 19th till Now, even asked for the doctors reports submitted everything but stl not getting a positive respond m being sent from pillar to post. Don't know what to do now. But their service is Poor..

0
Replies (5)
The Unlimited
The Unlimited's reply23 Jun 2020, 15:37
Official
 
Hi Lizzy,
 
We’re deeply sorry to hear about your uncle’s passing. We understand it’s a tough and an emotional time for you and your family. We would like the opportunity to investigate this claim. We’ll get back to you as soon as possible. 
The Unlimited
The Unlimited's reply24 Jun 2020, 07:58
Official
 
Hi Lizzy, 
 
Thank you for taking our call. Your claim is currently under assessment and we will provide you with feedback in the next 24 to 48 working hours. 
 
LD
Lizzy D's update29 Jun 2020, 10:50
Reviewer Update
I'm extremely disappointed with ur Service guy's the 24 to 48 has past still waiting
The Unlimited
The Unlimited's reply03 Jul 2020, 08:32
Official
 Hi Lizzy, 
 
 
Thank you for taking our call. We still need the letter from the doctor stating the immediate cause of death, as we can only proceed with the assessment of your claim as soon as we've received this information. 
LD
Lizzy D's update14 Jul 2020, 09:06
Reviewer Update
I had is enough with this Unlimited company.. They always want to found a thing to hold on it for not paying out the money.... I send them the Dr letter that they what but they are not happy it's that letter l give them the Doctor's contact no. Until now they are quite but they quick to deduct the money...