gK
gabanatlotlo K
1 reviews | Active since Nov 2013
08 Nov 2021, 08:52
BAD SERVICE
i have a policy with the Unlimited for Scratch and dent, i have made a claim a month ago and until now i haven't received approval. i keep on calling and i would be promised that i will get a call within 24hrs. i have been waiting now and no call has come or anything to inform me that somebody is taking care of my claim.
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The Unlimited's replyOfficial
08 Nov 2021, 11:11Hi Gabanatlotlo,
It’s quite difficult for us to read through your review. At The Unlimited, we know all too well that we’re nothing without our customers. This is why we make every effort to ensure that our customers feel supported through each and every stage of the claims process. We’re incredibly sorry that you’ve had an experience that is quite opposite to what we strive for. Kindly note that our team has been trying to get in touch with you via your cellphone and unfortunately, we’re unable to reach you. Please may you tell us what time we can call you back to discuss the status of your claim.
It’s quite difficult for us to read through your review. At The Unlimited, we know all too well that we’re nothing without our customers. This is why we make every effort to ensure that our customers feel supported through each and every stage of the claims process. We’re incredibly sorry that you’ve had an experience that is quite opposite to what we strive for. Kindly note that our team has been trying to get in touch with you via your cellphone and unfortunately, we’re unable to reach you. Please may you tell us what time we can call you back to discuss the status of your claim.
The Unlimited's reply08 Nov 2021, 11:11
Official
Hi Gabanatlotlo,
It’s quite difficult for us to read through your review. At The Unlimited, we know all too well that we’re nothing without our customers. This is why we make every effort to ensure that our customers feel supported through each and every stage of the claims process. We’re incredibly sorry that you’ve had an experience that is quite opposite to what we strive for. Kindly note that our team has been trying to get in touch with you via your cellphone and unfortunately, we’re unable to reach you. Please may you tell us what time we can call you back to discuss the status of your claim.
It’s quite difficult for us to read through your review. At The Unlimited, we know all too well that we’re nothing without our customers. This is why we make every effort to ensure that our customers feel supported through each and every stage of the claims process. We’re incredibly sorry that you’ve had an experience that is quite opposite to what we strive for. Kindly note that our team has been trying to get in touch with you via your cellphone and unfortunately, we’re unable to reach you. Please may you tell us what time we can call you back to discuss the status of your claim.