EM
Emile M
1 reviews | Active since Jul 2015
30 Aug 2021, 11:48
BAD SERVICE
This company is the worst when it comes to customer care. They called me the first time and I signed up after months I had to request my documents from them. Eventually I got to do a claim and did everything accordly after a week I received a confirmation SMS that claim is in process. After more than a month I had to make contact with them to hear how far the claim is and the person helping me sounded very clueless. I will not recommend The unlimited to anybody.
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The Unlimited's replyOfficial
30 Aug 2021, 13:24Hi Emile,
Thank you for writing to us. We're so sorry that your claims process has been dreadful and that the service you've received from us has been the worst. We believe that each and every customer is family and we can see that you haven't experienced this first hand. We'd like the opportunity to clear out where we've gone wrong so that you can see that you mean a lot to us. We've just attempted to call you and unfortunately, we weren't able to get through to you. Please let us know which time will be convenient for us to give you a call again.
Thank you for writing to us. We're so sorry that your claims process has been dreadful and that the service you've received from us has been the worst. We believe that each and every customer is family and we can see that you haven't experienced this first hand. We'd like the opportunity to clear out where we've gone wrong so that you can see that you mean a lot to us. We've just attempted to call you and unfortunately, we weren't able to get through to you. Please let us know which time will be convenient for us to give you a call again.
The Unlimited's reply30 Aug 2021, 13:24
Official
Hi Emile,
Thank you for writing to us. We're so sorry that your claims process has been dreadful and that the service you've received from us has been the worst. We believe that each and every customer is family and we can see that you haven't experienced this first hand. We'd like the opportunity to clear out where we've gone wrong so that you can see that you mean a lot to us. We've just attempted to call you and unfortunately, we weren't able to get through to you. Please let us know which time will be convenient for us to give you a call again.
Thank you for writing to us. We're so sorry that your claims process has been dreadful and that the service you've received from us has been the worst. We believe that each and every customer is family and we can see that you haven't experienced this first hand. We'd like the opportunity to clear out where we've gone wrong so that you can see that you mean a lot to us. We've just attempted to call you and unfortunately, we weren't able to get through to you. Please let us know which time will be convenient for us to give you a call again.