KS
Kevetha S

1 reviews | Active since Mar 2020

13 Apr 2021, 10:18

Bad service

Claims. Take too long n online is worse

0
Replies (1)
The Unlimited
The Unlimited's reply13 Apr 2021, 13:11
Official
Hi Kevetha,

We appreciate you for taking our call this afternoon. Sometimes we don't get it right and this was one of those moments. We take full accountability for not getting in touch with you with regards to the final outcome for your claim, we sincerely apologise for this. We really want to thank you for bringing this to our attention as this helps us to improve our services. Please don't forget to submit the claim documents as we kindly requested and this time around we'll definitely provide you with outstanding service as we should have done so initially, because you are a valued member of our family.