Item: The Unlimited
Rating: 1
Author: T S

The Unlimited's replyOfficial

10 Oct 2018, 09:43

Hi Themba,

We’ve been trying to contact you and unfortunately, we’re unable to get through to you. We have looked into your claim and found that we're still awaiting your letter of authority and once this has been received we can finalize your claim.

The Unlimited.

Shifting your life, together.

The Unlimited's reply10 Oct 2018, 09:43

Official

Hi Themba,

We’ve been trying to contact you and unfortunately, we’re unable to get through to you. We have looked into your claim and found that we're still awaiting your letter of authority and once this has been received we can finalize your claim.

The Unlimited.

Shifting your life, together.

TS

T S's updateReviewer Update

11 Oct 2018, 09:45

But we did send you that document since then our emails were ignored and you never stated that you need it we submitted all the documents you requested then you told us about the court letter which will also submitted then you never got back to us. basically means you don't want to pay that's why you busy bragging this matter so that we would end up giving up is it ?

TS

T S's update11 Oct 2018, 09:45

Reviewer Update

But we did send you that document since then our emails were ignored and you never stated that you need it we submitted all the documents you requested then you told us about the court letter which will also submitted then you never got back to us. basically means you don't want to pay that's why you busy bragging this matter so that we would end up giving up is it ?

The Unlimited's replyOfficial

11 Oct 2018, 11:13

Hi Themba,

We’d really like to help, however, we’re unable to get through to you. When you are available to talk, please pop us a message below and we will give you a call.

The Unlimited.

Shifting your life, together.

The Unlimited's reply11 Oct 2018, 11:13

Official

Hi Themba,

We’d really like to help, however, we’re unable to get through to you. When you are available to talk, please pop us a message below and we will give you a call.

The Unlimited.

Shifting your life, together.

The Unlimited's replyOfficial

11 Oct 2018, 14:44

Hi Themba,

Thanks for taking our call this afternoon and for giving us the opportunity to explain our claiming process. As explained, once we receive the letter of authority we can continue with the assessment process.

The Unlimited.

Shifting your life, together.

The Unlimited's reply11 Oct 2018, 14:44

Official

Hi Themba,

Thanks for taking our call this afternoon and for giving us the opportunity to explain our claiming process. As explained, once we receive the letter of authority we can continue with the assessment process.

The Unlimited.

Shifting your life, together.

TS

T S's updateReviewer Update

09 Mar 2021, 09:45

I have submitted the documents required but you guys have not reply

TS

T S's update09 Mar 2021, 09:45

Reviewer Update

I have submitted the documents required but you guys have not reply

The Unlimited's replyOfficial

09 Mar 2021, 12:57

Hi Themba,

Thank you so much for taking our call today. We hope you were pleased to hear that your claim was approved and paid out on the 03/03/2021. We've sent you an SMS as proof that the payment was made into your account. Please may you make enquiries regarding the payment with your bank and get back to us.

The Unlimited's reply09 Mar 2021, 12:57

Official

Hi Themba,

Thank you so much for taking our call today. We hope you were pleased to hear that your claim was approved and paid out on the 03/03/2021. We've sent you an SMS as proof that the payment was made into your account. Please may you make enquiries regarding the payment with your bank and get back to us.

Bad service and they do not want pay claims