PT
Phuti T
1 reviews | Active since Sept 2017
11 Apr 2022, 09:32
bad service all the time
Ive logged a claim 2 weeks ago. till today no feedback was given. thats how they operate, you will have to write on hellopeter in order for them to respond. They are quick to debit but when it comes to claims they delay all the time
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The Unlimited's replyOfficial
11 Apr 2022, 11:11Hi Phuti,
Thank you for raising your concerns with us. We operate with the utmost urgency when receiving any query or claim from our customers. This ultimately allows us to provide our Unlimited family with world- class customer service. Please accept our most sincere apology for any inconvenience we might have caused you thus far. Our team member tried to contact you this morning and unfortunately, we can’t seem to reach you. Kindly pop us a message below, when you’re available to speak and we’ll give you a call shortly to assist you.
The Unlimited's reply11 Apr 2022, 11:11
Official
Hi Phuti,
Thank you for raising your concerns with us. We operate with the utmost urgency when receiving any query or claim from our customers. This ultimately allows us to provide our Unlimited family with world- class customer service. Please accept our most sincere apology for any inconvenience we might have caused you thus far. Our team member tried to contact you this morning and unfortunately, we can’t seem to reach you. Kindly pop us a message below, when you’re available to speak and we’ll give you a call shortly to assist you.