NL
Nombasa L
1 reviews | Active since Nov 2017
27 Aug 2021, 15:36
BAD service
My late brother had a funeral policy with the unlimited and I have not received any assistance after several attempts ,they are just giving me a run around instead of a payout, their staff seem to be clueless about what they are doing. If you have a policy with them I suggest you cancel it and go to the well known insurance companies to avoid the frustration.
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The Unlimited's replyOfficial
27 Aug 2021, 17:02Hi Nombasa,
We’d like to extend our heartfelt sympathies for your brother’s passing. May all the sweet memories of him bring you solace during this time. We're deeply sorry for the unpleasant claiming experience that you've had with us. Kindly note we don’t offer funeral cover as funeral covers pays for the funeral costs and your brother had a policy with a death cash benefit. As our team member informed you this afternoon, your claim is under final review and we’ll be contacting you again in 24-48 working hours to provide you with feedback regarding the outcome.
We’d like to extend our heartfelt sympathies for your brother’s passing. May all the sweet memories of him bring you solace during this time. We're deeply sorry for the unpleasant claiming experience that you've had with us. Kindly note we don’t offer funeral cover as funeral covers pays for the funeral costs and your brother had a policy with a death cash benefit. As our team member informed you this afternoon, your claim is under final review and we’ll be contacting you again in 24-48 working hours to provide you with feedback regarding the outcome.
The Unlimited's reply27 Aug 2021, 17:02
Official
Hi Nombasa,
We’d like to extend our heartfelt sympathies for your brother’s passing. May all the sweet memories of him bring you solace during this time. We're deeply sorry for the unpleasant claiming experience that you've had with us. Kindly note we don’t offer funeral cover as funeral covers pays for the funeral costs and your brother had a policy with a death cash benefit. As our team member informed you this afternoon, your claim is under final review and we’ll be contacting you again in 24-48 working hours to provide you with feedback regarding the outcome.
We’d like to extend our heartfelt sympathies for your brother’s passing. May all the sweet memories of him bring you solace during this time. We're deeply sorry for the unpleasant claiming experience that you've had with us. Kindly note we don’t offer funeral cover as funeral covers pays for the funeral costs and your brother had a policy with a death cash benefit. As our team member informed you this afternoon, your claim is under final review and we’ll be contacting you again in 24-48 working hours to provide you with feedback regarding the outcome.