JN
Jenny N
1 reviews | Active since Apr 2021
30 Apr 2021, 07:14
Bad service
After i have spoken to the call centre many times asking them to please cansel the debit order im not intristed in the product,they still went and took dubble the amount given to me... Amd also i have not received any contract as promised by the company that was supposed to be deliverd 6 weeks ago. After receiving the contract and reading it i was suppose to confirm that i am still intresed. Well after very bad service and extra cost i have stoped the debit order. Please stop *****ing peoples money.
Helpful (0)
Replies (1)0
Replies (1)
The Unlimited's replyOfficial
30 Apr 2021, 11:15Hi jenny,
We thank you for raising this issue with us. We understand your frustration and we`d feel the exact same way if the tables were turned. We're unable to access your policy information with the details we have here for you and we're also unable to reach you via your cellphone so that we can resolve this matter. Please may you provide us with a convenient time to call you so that we can assist you. We sincerely apologize for the experience you've had with us.
We thank you for raising this issue with us. We understand your frustration and we`d feel the exact same way if the tables were turned. We're unable to access your policy information with the details we have here for you and we're also unable to reach you via your cellphone so that we can resolve this matter. Please may you provide us with a convenient time to call you so that we can assist you. We sincerely apologize for the experience you've had with us.
The Unlimited's reply30 Apr 2021, 11:15
Official
Hi jenny,
We thank you for raising this issue with us. We understand your frustration and we`d feel the exact same way if the tables were turned. We're unable to access your policy information with the details we have here for you and we're also unable to reach you via your cellphone so that we can resolve this matter. Please may you provide us with a convenient time to call you so that we can assist you. We sincerely apologize for the experience you've had with us.
We thank you for raising this issue with us. We understand your frustration and we`d feel the exact same way if the tables were turned. We're unable to access your policy information with the details we have here for you and we're also unable to reach you via your cellphone so that we can resolve this matter. Please may you provide us with a convenient time to call you so that we can assist you. We sincerely apologize for the experience you've had with us.