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jonica L

1 reviews | Active since Sept 2021

16 Sept 2021, 15:34

Bad service

Terrible service they don't get back to you you have to keep calling them back to keep up with your claim.. Its been more than two weeks since I've claimed yet the keeping telling me each time I call it going to take 48 hours that my claim is on final revie.. Truly devastating since you need the money to bury a loved one..

Im realy dissatisfied

0
Replies (1)
The Unlimited
The Unlimited's reply16 Sept 2021, 17:21
Official
  Hi Jonica,
Thank you so much for taking our call today. Please accept our deepest condolences for the passing of your loved one. In times like these, the last thing you need is a draining claims process and we're truly sorry that we haven't made your time of grief any easier. Kindly note that we'll be giving you a call again in the next 24 - 48 hours to provide you with feedback on your claim.