Bad Service

when I joined The Unlimited in April 2019 I was Informed by the sales representative that I met at Maponya Mall just outside of Pick 'n Pay, they had a stand there to say that I can claim in 12month all at once, which the amount will be sitting on R12000 for all the fixing which is Interior, Dents and Scratches to be fixed all at once. here I am paying every month without missing any payments and now I want to claim because am almost 12month in and wanted to check if all is still okay that I can claim. I phoned them and was Informed that I can only make the claim once in every three months and there is no such that I can claim R12000 all at once in 12months of payments this means that the sale Rep made false advertising just to make the sale. I had Initially cancelled this policy at first because I was given a run around when I had to claim. so because this was a good deal I decided to give The Unlimited a second chance in which I shot myself on the foot once again. am so disgusted and literally I will cancel the policy because it is of no use to me if they will give false Information their clients. and if the above will not happen that I claim for R12000 all at once as per the sales representative that sold the policy to me then I request for all my 11months money that has been paid to be paid back into my account. false advertising is not right and it is also important that sales representative give the correct Information when approaching the clients. bear in mind I had cancelled previous and came back because of the Information I got from sales representative giving the company the benefit of doubt that things will work out fine second time around.

I hope the above review receives best of your attention. thank you