1 reviews | Active since Nov 2021
Bad service
I took out a policy with The Unlimited and upon taking out the policy they claimed that I can claim for scratches and dents every 90 days. I was told that I can claim R4000. 00 every 90 days which tje consultant said they would pay to me however noe after claiming almost after a year they say they cannot pay the R4000 to my I need to use service provider of their choice which I did and they have quoted me R8000 and one quoted R20k I asked them to pay me the R4000 and I will have the repairs done myself but they refuse to pay me the R4k and they dont answer my calls or emails. I am also not receiving any assistance in canceling the policy as I no longer want the policy. Can someone please assist or guide me to report them to the ombudsman and assist in canceling the policy. Bradley my number is *** This is the worst service and policy ever. They take my money every month without any assistance. My bank cannot stop the debit order as tbey blocked them from doing so is this even legal. Please advise
Thank you for making us aware of this. We’re deeply concerned to hear about your experience with us. We’re in the business of shifting the lives of every valued member of our Unlimited family and we sincerely apologise to hear that you haven't received any response from us. We’ll definitely investigate the call between you and our co-worker as well as making sure that we get back to you with our findings within 24 to 48 working hours. It truly breaks our heart, knowing that you no longer want to be part of our family. A specialist will give you a call tomorrow morning to discuss your request.
Thank you for making us aware of this. We’re deeply concerned to hear about your experience with us. We’re in the business of shifting the lives of every valued member of our Unlimited family and we sincerely apologise to hear that you haven't received any response from us. We’ll definitely investigate the call between you and our co-worker as well as making sure that we get back to you with our findings within 24 to 48 working hours. It truly breaks our heart, knowing that you no longer want to be part of our family. A specialist will give you a call tomorrow morning to discuss your request.
We trust that you’ve had an eventful day. We’ve assessed the call between you and our co-worker. We’re ones to openly admit when we’ve got it wrong, however, this is not the case. Upon our investigation the agent didn’t mention to you that we’ll be providing you with cash back to fix your vehicle. Once again, we’d like to humbly apologise for the experience you’ve had with us thus far. Please let us know if you'd like us to share the sales with you and we'll do so.
We trust that you’ve had an eventful day. We’ve assessed the call between you and our co-worker. We’re ones to openly admit when we’ve got it wrong, however, this is not the case. Upon our investigation the agent didn’t mention to you that we’ll be providing you with cash back to fix your vehicle. Once again, we’d like to humbly apologise for the experience you’ve had with us thus far. Please let us know if you'd like us to share the sales with you and we'll do so.