SZ
Serdon Z
1 reviews | Active since May 2016
08 Dec 2021, 08:31
Bad Service
In May 2021 I ordered and paid for some stuff from the Unlimited website. After complaining about the atrocious service I had been subjected to., I then engaged in lengthy interaction with the manager Ms. Keshree Chetty, promising me the Sun & Moon to remedy the situation. To date, I have not received my order nor heard from the manager again. I am profoundly disappointed with this bad service, as this is a Customer Service and Consumer Rights issue. I need THE UNLIMITED Senior Management to remedy this situation in the interest of fair and equitable governance.
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Replies (2)0
Replies (2)
The Unlimited's replyOfficial
08 Dec 2021, 10:19Hi Selby,
Thank you so much for raising this matter with us. Reading through your review, we don't blame you for being disappointed in our services, as waiting for a delivery since March is totally unacceptable. We'd like to extend our sincere apology for the experience that you've had with us as this is definitely not the way any customer should be handled. We're currently investigating this matter and we'll ensure that we get back to you today.
Thank you so much for raising this matter with us. Reading through your review, we don't blame you for being disappointed in our services, as waiting for a delivery since March is totally unacceptable. We'd like to extend our sincere apology for the experience that you've had with us as this is definitely not the way any customer should be handled. We're currently investigating this matter and we'll ensure that we get back to you today.
The Unlimited's reply08 Dec 2021, 10:19
Official
Hi Selby,
Thank you so much for raising this matter with us. Reading through your review, we don't blame you for being disappointed in our services, as waiting for a delivery since March is totally unacceptable. We'd like to extend our sincere apology for the experience that you've had with us as this is definitely not the way any customer should be handled. We're currently investigating this matter and we'll ensure that we get back to you today.
Thank you so much for raising this matter with us. Reading through your review, we don't blame you for being disappointed in our services, as waiting for a delivery since March is totally unacceptable. We'd like to extend our sincere apology for the experience that you've had with us as this is definitely not the way any customer should be handled. We're currently investigating this matter and we'll ensure that we get back to you today.
The Unlimited's replyOfficial
08 Dec 2021, 17:00Hi Selby ,
Thank you for giving us time to have a look at your complaint. Keshree has informed us that she spoke to you today and refunded you as per your request. We'd like to sincerely apologise for the *********** service that you recieved.
Thank you for giving us time to have a look at your complaint. Keshree has informed us that she spoke to you today and refunded you as per your request. We'd like to sincerely apologise for the *********** service that you recieved.
The Unlimited's reply08 Dec 2021, 17:00
Official
Hi Selby ,
Thank you for giving us time to have a look at your complaint. Keshree has informed us that she spoke to you today and refunded you as per your request. We'd like to sincerely apologise for the *********** service that you recieved.
Thank you for giving us time to have a look at your complaint. Keshree has informed us that she spoke to you today and refunded you as per your request. We'd like to sincerely apologise for the *********** service that you recieved.