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motshidisi S

1 reviews | Active since Mar 2019

08 Mar 2019, 13:36

Bad service

My father passed away on the 3 feb2019 till to day I haven't received any help from them.i called the call center several times but still no help, the claims form were submitted where I to go to rustenburg to get a medical reports from a doctor's but I was told that the forms are not complete.is this what they call a good customer service.

0
Replies (2)
The Unlimited
The Unlimited's reply08 Mar 2019, 15:24
Official

 Hi  Motshidisi S,

We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you are a valued member of our family we would really like to help you. When you are available to talk, please pop us a message below and we will give you a call.



The Unlimited
The Unlimited's reply08 Mar 2019, 17:43
Official

 Hi Motshidisi S,
We will give you a call on Monday morning.