JT
Jacques T

1 reviews | Active since Sept 2015

03 Dec 2017, 20:08

BAD SERVICE

VERY BAD SERVICE I WANT MY MONEY BACK

ITS BEEN MORE THAN A MONTH NOW AND I STILL HAVEN"T RECEIVED MY SIM CARD AS YOU PROMISED, SINCE I RECEIVED THIS EMAIL FROM YOU I HAVE LOADED MORE THAN R800 AIRTIME AND I THOUGHT THAT THIS WAS A REAL GOOD DEAL YOU OFFER, YOU HAVE DEBITED MY ACCOUNT WITH R189, AND I HAVE HAD NO COMMUNICATION WHATSOEVER ABOUT ANY SO CALLED SIM CARD

I NOW BELIEVE THIS IS A **** AND WILL LIST YOU ON HALO PETER.COM AND REPORT YOU TO THE NCR IF MY MONEY IS NOT PAID BACK WITHIN 24HOURS

VERY BAD SERVICE FROM THEUNLIMETED BUSINESS

0
Replies (2)
The Unlimited
The Unlimited's reply03 Dec 2017, 20:30
Official

Hi Jacques, we’ve disappointed you and that’s unacceptable. We are going to look into this and will give you a call as soon as we have answers. We promise that we will have this feedback for you before 12 o’clock tomorrow. Thank you, The Unlimited

The Unlimited
The Unlimited's reply04 Dec 2017, 10:19
Official

Hi Jacques, It was great chatting to you and thanks for giving us the opportunity to sort this out for you. We’re so glad that you have chosen to stay with The Unlimited family. Once again, if there’s anything else that we can do to help you, just pop us a message below or call us on ***. Take care,The Unlimited