AS
Alvin S
1 reviews | Active since Aug 2015
03 Aug 2015, 09:16
Bad service
Phoned on the 28th July to cancel my Heli plus cover and was sorted out but they still deducted the money off my account. I did not claim once and they decided they will not be refunding me but give me cover for the month of August that I dont want!!! The guy that phoned me said I have too give 7 days notice and it is my legal right too take it further, but I will not get my money back. That after I did not claim once and even when They phoned too ask if I wanted too increase my cover, I did so. THE UNLIMITED made me a very unhappy client after for months I just gave them my money they just want more.
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The Unlimited's replyOfficial
03 Aug 2015, 09:37Hello Alvin1982,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Kajal
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Kajal
The Unlimited's reply03 Aug 2015, 09:37
Official
Hello Alvin1982,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Kajal
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Kajal