SK
STEVEN K

1 reviews | Active since Oct 2012

12 May 2015, 16:14

BAD SERVICE

On the 12th of May i called into the call center to cancel my policy , what a problem the gentleman <br> Randheev Maharaj gave me such a hard time telling me do you know what your policy is if you go to the hospital you get this and this i don't care i just want to cancel my policy after time i got my mail to confirm it has been cancelled.It so quick to call and get a policy but cancel what a headache. <br> <br> Remember without clients they don't get paid.<br> <br> i want all my details taken of their data base because if get another call from them again i will take action.

0
Replies (1)
The Unlimited
The Unlimited's reply12 May 2015, 16:24
Official
Hello freed,

Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.

Regards
Bongiwe