ND
Natasha D
1 reviews | Active since Apr 2023
28 Jul 2025, 09:19
Bad service
The worst company out there, the guy approached me and started talking to me about the whole thing, took my phone and did something and I didn't agree on anything, and I told him that I don't want to do anything yet I'll have to speak to my husband, but today they took money off my account without me accepting anything, phoned them and they said they can't do anything about it I can't get my money back, so is this what you guys do???? I'm going to open a case of theft against you guys today be warned
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Replies (2)0
Replies (2)
The Unlimited's replyOfficial
28 Jul 2025, 09:23Hi Natasha.
We're truly sorry to hear that your experience hasn’t been a positive one. We want to assure you that joining our services should always be a matter of personal choice, and we take concerns like this very seriously. Please note we're currently investigating this matter and we'll provide you with feedback in 24 - 48 working hours.
We're truly sorry to hear that your experience hasn’t been a positive one. We want to assure you that joining our services should always be a matter of personal choice, and we take concerns like this very seriously. Please note we're currently investigating this matter and we'll provide you with feedback in 24 - 48 working hours.
The Unlimited's reply28 Jul 2025, 09:23
Official
Hi Natasha.
We're truly sorry to hear that your experience hasn’t been a positive one. We want to assure you that joining our services should always be a matter of personal choice, and we take concerns like this very seriously. Please note we're currently investigating this matter and we'll provide you with feedback in 24 - 48 working hours.
We're truly sorry to hear that your experience hasn’t been a positive one. We want to assure you that joining our services should always be a matter of personal choice, and we take concerns like this very seriously. Please note we're currently investigating this matter and we'll provide you with feedback in 24 - 48 working hours.
The Unlimited's replyOfficial
28 Jul 2025, 10:17Hi Natasha.
Thank you for taking our call and for giving us the opportunity to address your concerns. Please be assured that we’re taking corrective action to ensure this doesn't happen again. This kind of behaviour is not aligned with our values and brand. Your refund will be processed today, and you can expect it to reflect in your account within 24 to 48 hours.
Thank you once again for bringing this to our attention — your feedback is invaluable in helping us improve our service.
The Unlimited's reply28 Jul 2025, 10:17
Official
Hi Natasha.
Thank you for taking our call and for giving us the opportunity to address your concerns. Please be assured that we’re taking corrective action to ensure this doesn't happen again. This kind of behaviour is not aligned with our values and brand. Your refund will be processed today, and you can expect it to reflect in your account within 24 to 48 hours.
Thank you once again for bringing this to our attention — your feedback is invaluable in helping us improve our service.