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Eduan S
1 reviews | Active since Jul 2019
17 May 2021, 09:33
BAD experience with THE UNLIMITED - NOT RECCOMENDED AT ALL!!!!!
This is now the 3rd time IN A ROW that I place a claim - I follow ALL the correct steps - and simply NO response from The Unlimited. It has been 3 weeks since my last claim and NO response WHATSOEVER. Really disappointing paying the premiums each and every month and this is the service I get back.
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
17 May 2021, 11:34Hi Eduan,
We`d like to thank you for taking our call this morning. We're truly sorry for the delay you've experience from us regarding your auto claim. If roles were reversed, we'd be devastated as well and that's why we're working tirelessly to ensure that this matter is responded ASAP. We'll get back to you with feedback before close of business today.
We`d like to thank you for taking our call this morning. We're truly sorry for the delay you've experience from us regarding your auto claim. If roles were reversed, we'd be devastated as well and that's why we're working tirelessly to ensure that this matter is responded ASAP. We'll get back to you with feedback before close of business today.
The Unlimited's reply17 May 2021, 11:34
Official
Hi Eduan,
We`d like to thank you for taking our call this morning. We're truly sorry for the delay you've experience from us regarding your auto claim. If roles were reversed, we'd be devastated as well and that's why we're working tirelessly to ensure that this matter is responded ASAP. We'll get back to you with feedback before close of business today.
We`d like to thank you for taking our call this morning. We're truly sorry for the delay you've experience from us regarding your auto claim. If roles were reversed, we'd be devastated as well and that's why we're working tirelessly to ensure that this matter is responded ASAP. We'll get back to you with feedback before close of business today.
The Unlimited's replyOfficial
17 May 2021, 20:19Hi Eduan,
Thank you for giving us a few moments of your time this afternoon. We have to admit that sometimes we don't get things right and this was one of those moments. We take full accountability for this delay and once again we sincerely apologise for the service you've received from us. It gives us joy knowing that your claim has been authorised and now you'll be able to fix your car. We appreciate your review as it helped us look into our processes thoroughly and to improve our services.
Thank you for giving us a few moments of your time this afternoon. We have to admit that sometimes we don't get things right and this was one of those moments. We take full accountability for this delay and once again we sincerely apologise for the service you've received from us. It gives us joy knowing that your claim has been authorised and now you'll be able to fix your car. We appreciate your review as it helped us look into our processes thoroughly and to improve our services.
The Unlimited's reply17 May 2021, 20:19
Official
Hi Eduan,
Thank you for giving us a few moments of your time this afternoon. We have to admit that sometimes we don't get things right and this was one of those moments. We take full accountability for this delay and once again we sincerely apologise for the service you've received from us. It gives us joy knowing that your claim has been authorised and now you'll be able to fix your car. We appreciate your review as it helped us look into our processes thoroughly and to improve our services.
Thank you for giving us a few moments of your time this afternoon. We have to admit that sometimes we don't get things right and this was one of those moments. We take full accountability for this delay and once again we sincerely apologise for the service you've received from us. It gives us joy knowing that your claim has been authorised and now you'll be able to fix your car. We appreciate your review as it helped us look into our processes thoroughly and to improve our services.
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Eduan S's updateReviewer Update
11 Nov 2021, 13:14I am on my way to write another review. Again I have send all required documents and after 2 weeks I haven't heard anything back - I am really considering leaving the company - this can not go on
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Eduan S's update11 Nov 2021, 13:14
Reviewer Update
I am on my way to write another review. Again I have send all required documents and after 2 weeks I haven't heard anything back - I am really considering leaving the company - this can not go on