SR
Stephanie R
1 reviews | Active since Jul 2019
17 Sept 2020, 14:38
Bad customer services
My husband and i have a policy with The unlimited for a couple of years already and im very disappointed at the disgusting service we have been offered. We requested them for a call back and they are unable to that, eventhough they are deducting our money every month. I would not recommend anyone to take out any policies from them ever. Hence this is not the first bad encounter with them regarding bad services being offered.
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Replies (2)0
Replies (2)
The Unlimited's replyOfficial
18 Sept 2020, 08:50Hi Stephanie, We're very concerned to hear about the experience you’ve had with us and this is certainly not the treatment our customers deserve. Our aim is to always offer world class customer service and this is definitely one of those moments were we didn’t get it right, we’re truly sorry for this. One of our team members will be contacting you to assist you efficiently.
The Unlimited's reply18 Sept 2020, 08:50
Official
Hi Stephanie, We're very concerned to hear about the experience you’ve had with us and this is certainly not the treatment our customers deserve. Our aim is to always offer world class customer service and this is definitely one of those moments were we didn’t get it right, we’re truly sorry for this. One of our team members will be contacting you to assist you efficiently.
The Unlimited's replyOfficial
18 Sept 2020, 10:29 Hi Stephanie,
Thank you for taking our call today. It gives us great pleasure to know that you've been assisted by us and you have been left with a positive experience.
Thank you for taking our call today. It gives us great pleasure to know that you've been assisted by us and you have been left with a positive experience.
The Unlimited's reply18 Sept 2020, 10:29
Official
Hi Stephanie,
Thank you for taking our call today. It gives us great pleasure to know that you've been assisted by us and you have been left with a positive experience.
Thank you for taking our call today. It gives us great pleasure to know that you've been assisted by us and you have been left with a positive experience.