NF
Nick F
1 reviews | Active since Nov 2019
12 Nov 2025, 10:42
Bad customer service
Quick to sign up and take money, then pathetic customer service thereafter. Requested to make a claim, sent through all the necessary docs, told the request was being sent through to the necessary department and I would hear from them latest 48 hours, 9 days later and nothing. Entire process has been a drag. Very unprofessional.
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
12 Nov 2025, 10:46Hi Nick,
We sincerely apologize for the negative experience you encountered with your claim. We're committed to making this right and will investigate the matter for you. A specialist will reach out to you today.
We sincerely apologize for the negative experience you encountered with your claim. We're committed to making this right and will investigate the matter for you. A specialist will reach out to you today.
The Unlimited's reply12 Nov 2025, 10:46
Official
Hi Nick,
We sincerely apologize for the negative experience you encountered with your claim. We're committed to making this right and will investigate the matter for you. A specialist will reach out to you today.
We sincerely apologize for the negative experience you encountered with your claim. We're committed to making this right and will investigate the matter for you. A specialist will reach out to you today.
NF
Nick F's updateReviewer Update
12 Nov 2025, 10:48Thank you but no need to make contact. I have already cancelled my subscription as per communications with whoever is manning the Facebook account - the only reliable aspect experienced.
NF
Nick F's update12 Nov 2025, 10:48
Reviewer Update
Thank you but no need to make contact. I have already cancelled my subscription as per communications with whoever is manning the Facebook account - the only reliable aspect experienced.
The Unlimited's replyOfficial
12 Nov 2025, 10:51 Hi Nick,
Thanks for confirming. We’re glad your cancellation has been processed. We appreciate your feedback and will use it to improve our service. All the best going forward.
Thanks for confirming. We’re glad your cancellation has been processed. We appreciate your feedback and will use it to improve our service. All the best going forward.
The Unlimited's reply12 Nov 2025, 10:51
Official
Hi Nick,
Thanks for confirming. We’re glad your cancellation has been processed. We appreciate your feedback and will use it to improve our service. All the best going forward.
Thanks for confirming. We’re glad your cancellation has been processed. We appreciate your feedback and will use it to improve our service. All the best going forward.