KR
Kayla R
1 reviews | Active since Jul 2024
01 Jul 2024, 08:07
Bad customer service and lairs
One of their salesman came to our shop and asked if I wanted to join. I told him I would think about it and he said I can just give him my info so when I decide I wanted to join I can just make a payment. Needless to say. I decided I would not join but on the 25th there was a debicheck on my account. I feel ******* and ******. I emailed them a week ago and still no one assisted me. I want to cancel this stupid membership and want my money back. Freaking ******s.
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Replies (2)
The Unlimited's replyOfficial
01 Jul 2024, 09:46Hi Kayla.
We’re so sorry for the experience you've had with us and for any frustration this has caused. A specialist will give you a call this morning to assist you with your request.
We’re so sorry for the experience you've had with us and for any frustration this has caused. A specialist will give you a call this morning to assist you with your request.
The Unlimited's reply01 Jul 2024, 09:46
Official
Hi Kayla.
We’re so sorry for the experience you've had with us and for any frustration this has caused. A specialist will give you a call this morning to assist you with your request.
We’re so sorry for the experience you've had with us and for any frustration this has caused. A specialist will give you a call this morning to assist you with your request.
The Unlimited's replyOfficial
01 Jul 2024, 13:22Hi Kayla.
We’ve been trying to contact you, but haven’t been able to get through. Your policy has been cancelled as per your request. Since you mentioned that you didn’t agree to take out a policy, we need to investigate this matter before attending to your refund request. We’ll provide you with feedback in 24 – 48 working hours.
We’ve been trying to contact you, but haven’t been able to get through. Your policy has been cancelled as per your request. Since you mentioned that you didn’t agree to take out a policy, we need to investigate this matter before attending to your refund request. We’ll provide you with feedback in 24 – 48 working hours.
The Unlimited's reply01 Jul 2024, 13:22
Official
Hi Kayla.
We’ve been trying to contact you, but haven’t been able to get through. Your policy has been cancelled as per your request. Since you mentioned that you didn’t agree to take out a policy, we need to investigate this matter before attending to your refund request. We’ll provide you with feedback in 24 – 48 working hours.
We’ve been trying to contact you, but haven’t been able to get through. Your policy has been cancelled as per your request. Since you mentioned that you didn’t agree to take out a policy, we need to investigate this matter before attending to your refund request. We’ll provide you with feedback in 24 – 48 working hours.