PT
Phuti T

1 reviews | Active since Sept 2017

30 Mar 2021, 14:10

bad customer service

we have sent a claim, we know that they will delay for weeks and weeks. unlimited is useless sometimes. they ignore our mails like they are useless

0
Replies (3)
The Unlimited
The Unlimited's reply30 Mar 2021, 19:18
Official
Hi Ungovernable,
 
We appreciate you taking our call this afternoon. Kindly note that customer service is our number one priority and we'd never ignore your email. A member from our did trying contacting you again today to provide with feedback as promised and unfortunately, was unable to reach you. Please may you provide us with a convenient time to call you and assist you tomorrow. 
PT
Phuti T's update01 Apr 2021, 09:55
Reviewer Update
this is the nonsense I was talking about, it takes years for claims to be approved. someone said this was going to be approved on tuesday, till today no one has said anything. you guys are ***** who are ***********
The Unlimited
The Unlimited's reply01 Apr 2021, 17:02
Official
Hi Ungovernable,

Thank you for your time on the phone today. We`re happy to hear that your claim has been authorized. We truly apologize for the inconvenience that we may have caused during your claiming process. If you need any further assistance, don`t hesitate to give us a call or pop us a message below and we`ll assist you.