Bad administration
Very unprofessional; no response to e-mails, incorrect debit order dates , empty promises, consultants dropping the phone in the midst of a conversation ... an endless list of total upsets . Please do not consider this company no matter how great you think their product is, if you do ,you will be greatly didisappointed .
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The Unlimited's replyOfficial
04 May 2021, 17:00Hi Thembi,
We`d like to apologize for the awful service you`ve received from us and that your first debit order was never postponed as you had requested initially. Rest assured that your policy was successfully cancelled on the 23/4/2021 and we've processed your refund today as you were debited on the wrong date. The payment will reflect in your account in 24 hours. Once again, thank you for alerting us about this, as this helps us to improve our services.
We`d like to apologize for the awful service you`ve received from us and that your first debit order was never postponed as you had requested initially. Rest assured that your policy was successfully cancelled on the 23/4/2021 and we've processed your refund today as you were debited on the wrong date. The payment will reflect in your account in 24 hours. Once again, thank you for alerting us about this, as this helps us to improve our services.
The Unlimited's reply04 May 2021, 17:00
Official
Hi Thembi,
We`d like to apologize for the awful service you`ve received from us and that your first debit order was never postponed as you had requested initially. Rest assured that your policy was successfully cancelled on the 23/4/2021 and we've processed your refund today as you were debited on the wrong date. The payment will reflect in your account in 24 hours. Once again, thank you for alerting us about this, as this helps us to improve our services.
We`d like to apologize for the awful service you`ve received from us and that your first debit order was never postponed as you had requested initially. Rest assured that your policy was successfully cancelled on the 23/4/2021 and we've processed your refund today as you were debited on the wrong date. The payment will reflect in your account in 24 hours. Once again, thank you for alerting us about this, as this helps us to improve our services.