CM
Cindy M

1 reviews | Active since Jul 2022

03 Oct 2022, 12:23

AWFUL SERVICE EVEN AFTER CANCELING

Cancelled my policy in August 2022 due to unsatisfactory service and here I am once again being debited.

0
Replies (3)
The Unlimited
The Unlimited's reply03 Oct 2022, 16:01
Official
Hi Cindy,
We hope that you’re doing well. We’d like to apologise for the inconvenience that this matter may have caused. Please note that the payment shows as failed on our end. May you please forward us your bank statement reflecting the debit order that went off to *** so that we can assist you further.
CM
Cindy M's update04 Oct 2022, 09:09
Reviewer Update
I have just sent you an email with a screenshot of the debit order deduction.
The Unlimited
The Unlimited's reply04 Oct 2022, 13:23
Official
Hi Cindy, We appreciate you getting back to us. Please note that we’ve responded to your email, kindly check and get back to us so that we can proceed.  Thank you.