ZH
Zenavin H
1 reviews | Active since Jul 2024
29 Jul 2024, 11:19
Avoid Unlimited insurance
Please avoid this company at all cost. They *****ulently retrieved my banking details and used it to sign me up for a policy which I did not agree to. Luckily i had to approve any debit orders before it is deducted. Upon investigation from my side they told me they had no idea who signed me up but they will cancel the policy if i wanted to, to which i agreed.
Helpful (0)
Replies (5)0
Replies (5)
The Unlimited's replyOfficial
29 Jul 2024, 11:44Hi Zenavin.
Thank you for bringing this to our attention. We take these matters very seriously, we’re sorry that your experience hasn't been a pleasant one. We’ll be investigating this matter and feedback will be provided to you in 24 – 48 working hours.
Thank you for bringing this to our attention. We take these matters very seriously, we’re sorry that your experience hasn't been a pleasant one. We’ll be investigating this matter and feedback will be provided to you in 24 – 48 working hours.
The Unlimited's reply29 Jul 2024, 11:44
Official
Hi Zenavin.
Thank you for bringing this to our attention. We take these matters very seriously, we’re sorry that your experience hasn't been a pleasant one. We’ll be investigating this matter and feedback will be provided to you in 24 – 48 working hours.
Thank you for bringing this to our attention. We take these matters very seriously, we’re sorry that your experience hasn't been a pleasant one. We’ll be investigating this matter and feedback will be provided to you in 24 – 48 working hours.
The Unlimited's replyOfficial
29 Jul 2024, 12:49Hi Zenavin.
We’ve been trying to contact you, but haven’t been able to get through. Please give us a call on ***for further assistance, or let us know when would be a good time to call you back.
We’ve been trying to contact you, but haven’t been able to get through. Please give us a call on ***for further assistance, or let us know when would be a good time to call you back.
The Unlimited's reply29 Jul 2024, 12:49
Official
Hi Zenavin.
We’ve been trying to contact you, but haven’t been able to get through. Please give us a call on ***for further assistance, or let us know when would be a good time to call you back.
We’ve been trying to contact you, but haven’t been able to get through. Please give us a call on ***for further assistance, or let us know when would be a good time to call you back.
The Unlimited's replyOfficial
29 Jul 2024, 15:44 Hi Zenavin.
Thanks for taking our call. Please send us the required information so that we can finalise the investigation.
Thanks for taking our call. Please send us the required information so that we can finalise the investigation.
The Unlimited's reply29 Jul 2024, 15:44
Official
Hi Zenavin.
Thanks for taking our call. Please send us the required information so that we can finalise the investigation.
Thanks for taking our call. Please send us the required information so that we can finalise the investigation.
ZH
Zenavin H's updateReviewer Update
30 Jul 2024, 17:34It was indeed proven that my signature was forged, the addres on the contract was not mine and most probably that of the so called agent. You are too fast to sign up people for memberships without even finding out or calling to see if people agree to whatever this it is that you are selling. Your agent will deal with the law.
ZH
Zenavin H's update30 Jul 2024, 17:34
Reviewer Update
It was indeed proven that my signature was forged, the addres on the contract was not mine and most probably that of the so called agent. You are too fast to sign up people for memberships without even finding out or calling to see if people agree to whatever this it is that you are selling. Your agent will deal with the law.
The Unlimited's replyOfficial
31 Jul 2024, 08:48Hi Zenavin.
The agent is currently being dealt with accordingly as such behavior is unacceptable. Once again, we sincerely apologize for the unpleasant experience that you've had with us, and assure you that appropriate measures will be taken.
Thank you so much for bringing this to our attention. It's customers like you that help us to do better every day.
The agent is currently being dealt with accordingly as such behavior is unacceptable. Once again, we sincerely apologize for the unpleasant experience that you've had with us, and assure you that appropriate measures will be taken.
Thank you so much for bringing this to our attention. It's customers like you that help us to do better every day.
The Unlimited's reply31 Jul 2024, 08:48
Official
Hi Zenavin.
The agent is currently being dealt with accordingly as such behavior is unacceptable. Once again, we sincerely apologize for the unpleasant experience that you've had with us, and assure you that appropriate measures will be taken.
Thank you so much for bringing this to our attention. It's customers like you that help us to do better every day.
The agent is currently being dealt with accordingly as such behavior is unacceptable. Once again, we sincerely apologize for the unpleasant experience that you've had with us, and assure you that appropriate measures will be taken.
Thank you so much for bringing this to our attention. It's customers like you that help us to do better every day.