Are you playing clever with me?

are you guys ******** now? I cancelled my policy last year and now this Indian lady calls me to let me know that I will be getting cash back in my Capitec savings account I am no longer gonna pay a higher premium now and I qualify for an accidental cover, hospitalisation and funeral whatever. I must just press 1 when I get a notification from Capitec and I keep insisting that I cancelled my policy.