1 reviews | Active since Jun 2015
Anoing
<p>I want to Cancel my subscription witch I have with the unlimited without giving reasons why I want to cancel. But they don't seem to get the mesage. After saying to the opperator that I don't want to give reasons as to why I wish to cancel she again asked me what my reasons were. They always want to give you excuses why you shouldn't cancel</p>
Thank you for bringing this to our attention. Sometimes, the naked truth is never easy to hear, but it’s something we never shy away from. After all, it gives us an opportunity to make things right! please forward us your contact details privately and you can be sure that we will follow up on your complaint and get back to you within 24 hours. Take care, The Unlimited
Thank you for bringing this to our attention. Sometimes, the naked truth is never easy to hear, but it’s something we never shy away from. After all, it gives us an opportunity to make things right! please forward us your contact details privately and you can be sure that we will follow up on your complaint and get back to you within 24 hours. Take care, The Unlimited
Thanks for your time on the phone Graydon and for giving us the opportunity to discuss your concerns with you. We really care about how people are treated, after all our customers are our top priority, even if they are no longer using our services and as a business it is important for us to understand where we have the opportunity to improve as other customers could be experiencing a similar challenge. With that said however, we completely respect your right to privacy and are glad that our chat has given you some peace of mind in terms of how we do business. We can confirm that the cancellation was indeed effected as you had requested. Take care, The Unlimited
Thanks for your time on the phone Graydon and for giving us the opportunity to discuss your concerns with you. We really care about how people are treated, after all our customers are our top priority, even if they are no longer using our services and as a business it is important for us to understand where we have the opportunity to improve as other customers could be experiencing a similar challenge. With that said however, we completely respect your right to privacy and are glad that our chat has given you some peace of mind in terms of how we do business. We can confirm that the cancellation was indeed effected as you had requested. Take care, The Unlimited