NC
Neill CronjAA(C)
1 reviews | Active since Feb 2015
21 Jul 2015, 08:39
Again...billed on a date not agreed upon
Again, I have been billed on a date other than the last day of the month like the other 2 plans I have with The Unlimited. Tell you what, seeing as how I am lenient and the week has just started, this will be the last time I give you a chance to rectify this. Stop wasting my time having to type this and let you know you ***** up. Get your **** together, bill me on the last day of every month as I have discussed with you sometime in March or May or even June and do NOT let me have to do this again, because then I WILL cancel everything I have at The Unlimited.
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The Unlimited's replyOfficial
21 Jul 2015, 09:36Hello N.Cronje,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred
The Unlimited's reply21 Jul 2015, 09:36
Official
Hello N.Cronje,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred