fS
fatima S

1 reviews | Active since Sept 2015

20 Sept 2015, 20:23

after i cancelled they start deducting from my acc

I cancelled my contract only after having it for 2 months. They haven't deducted for over 3 months now. So all of a sudden they deduct the monies last month and now this month and not even on the date we agreed upon. The money that was in my account was for another debit order. So now my debit bounced for 2 months now and have incurred extra expenses not talking about what it wil reflect on my payment history. So I would like to cancel this again and have my money sent back to my account which they debited.

0
Replies (1)
The Unlimited
The Unlimited's reply21 Sept 2015, 08:17
Official
Hello fatimastringer,

Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.

Regards
Kajal