after being a client for 3 years... NEVER AGAIN!

I have 3 policies with this group from 2017. my son got very ill and was hospitalised on 1 April 2019. I contacted the customer care number to inform them. the lady said that she will mail me everything I need. also said that this months payment did not go through, I asked her if I can make payment now and she said yes... called them this morning again just to hear my payment for February was not paid... I said I will do payments for both then. I asked why don't they let me know if a payment did not go trough? I have been paying this now foalmost 3 years why would I skip now... sorry they cant help me.... I stopped al 3 policy's !!!!

thank you The Unlimited for NOT even helping a mom in need after you gladly took R15000 over 30 months from me!!!!

I will NEVER in my life refer any one to you ever again !!!!

you could have at least just given me a fine if the claim paid out!!!!