A complete ****!

I am appalled and disgusted by the way that this company does business. I signed up for Easimed on the 21st of November 2014 and was told I would receive my card within three weeks. After two months at the end of January I still had no card and called to enquire and was told it would take another three weeks. The whole of February passed again and when I needed to go to the dentist last week, I called yet AGAIN and was told a card would be sent. I complained that now I had to wait another three weeks and was sent a membership certificate. When I got to the dentist, they had never heard of the company and when they called, they were told that I am not covered for the dentist?! What happened to \Emergency dental care of up to R2000 a year"?! And when I checked what procedures were covered"