EM
Ethel M

1 reviews | Active since Apr 2022

27 Mar 2024, 19:57

👎🏽

The Unlimited is undoubtedly the worst service provider I know. Despite their forms outlining claim procedures, and the necessary documentation required for claims.. they consistently fail to fulfill their promises, instead resorting to a litany of excuses whenever called upon.

0
Replies (3)
The Unlimited
The Unlimited's reply28 Mar 2024, 07:35
Official
Hi Ethel.

We're sorry to hear that your claims experience hasn't been a good one. We're here to help and make this right for you. Please send us a private message with the policyholder's ID or policy number as well as the contact details so that we can get this sorted.
The Unlimited
The Unlimited's reply02 Apr 2024, 13:20
Official
 Hi Ethel. 

 We’ve been trying to contact your aunt, but haven’t been able to get through. Please let us know when would be a good time to call her back. Alternatively, send us a private message with an alternative number that we can use to reach out to her. 

The Unlimited
The Unlimited's reply04 Apr 2024, 11:38
Official
 Hi Ethel. 

We've reached out to your aunt and she has been assisted with her claim.