NM
Nkosazana M

1 reviews | Active since Mar 2022

07 May 2025, 15:44

*****

The company *****ulently debited my account yet the policy was already cancelled. I want my money.

0
Replies (1)
The Unlimited
The Unlimited's reply07 May 2025, 15:51
Official
Hi Nkosazana.

We're sorry for the frustration this has caused. You were debited because you cancelled closer to your debit date, and it was too late for the bank to make the change on time. We've requested a refund for the debit that went off your account, and feedback will be provided to you in 24 - 48 working hours.