1 reviews | Active since Apr 2017

26 Oct 2017, 09:53

5 Claims later still no repairs

I've called the unlimited group to log a claim for some repairs to one of my cars interiors. I called 5 times,holding on in excess of 5-10mins, 5 different people logged 5 different claims promising to call back my last attempt was 2 weeks ago.

This is poor service at best, i regret even taking out this policy. I will not recommend the unlimited to anyone!! do not go down the avenue of cancelling your policy just another level of ******** they tell you.

Don`t fall for the promises they make when they sell you the policy

0
Replies (2)
The Unlimited
The Unlimited's reply26 Oct 2017, 10:51
Official

Hi Ezra, we are very concerned that we didn't get back to you - that's just bad service and not how we operate. Please give us 24 hours to look into this and we will give you a call as soon as we have feedback. We promise that we will sort this out for you. Take care, The Unlimited

The Unlimited
The Unlimited's reply30 Oct 2017, 10:09
Official

Hi Ezra, thanks so much for giving us the opportunity to sort this out for you and we are glad that you are happy with the outcome. If there’s anything else we can do to help you, please contact us on ***. Take care, The Unlimited