America not so great!

We have just returned from a trip to the USA. Whilst in the States we ordered via internet a red cap from The Trump Outlet website. This was for a present for a relative in South Africa. The details are as follows: Order confirmed with #21617

Sent to:

John Crowson

c/o Gretchen Crowson

970 Lefor Dr NW

Salem, OR 97304 To date this cap has not been received and yet the money was taken from the bank account used for purchasing the cap. We have tried on numerous occasions to contact the company but to not avail.