CD
Chris D

1 reviews | Active since May 2018

10 Nov 2020, 12:07

Shocked by Electric Fence while sitting at table.

Generally is give them a very good rating however this time, by me saying I was disappointed, would be an understatement. From the incident that happened there on Sunday 25th October to the way it was dealt with is truly such a shame. My lady friend and I really enjoyed going there and a few weeks leading up to that day we were basically going every second day. On Sunday afternoon, 25/10/30, we got there to have a drink or 2 before going home. While seated at the table on the outside balconiesny I merely pointed at something on the strawberry farm and suddenly got seriously shocked. What was so surprising was that I hardly even has my arm extended. My last friend called the waiter and asked him to please get the manager, as it seemed that the waiter SAS a bit confused at it was only his second day. The manager did eventually come through but the response was more on being on the defensive than worrying about my well being. Even though this happened we stayed there for another 3 hours and even ordered a meal, which we originally didn't plan to do. We just wanted to turn the night back into a good evening. When we got back home I really started to feel unwell with shakes, random sweats and battled to sleep. An email was sent on my behalf to the owner, Kelly about the incident. So the next morning I went to my doctor who informed me that the symptoms in feeling are common symptoms of suffering an electrical shock and needed to be observed for 72 hours. I personally emailed the owner, Kelly, about her response to the email sent on my behalf and to inform her about not only the dangers of those electrical wires but about the effect that it had on me. It really is very disappointing that they haven't even offered some sort of compensation for this incident which had now actually ended up costing me money. The only real step they said they are taking is to switch off the electrical fence while business is open. They can be lucky that this did not happen to a child or someone with heart problems as that would have ended very badly. With the whole way this incident was handled and not even any sort of compensation offered leaves me to believe that patron safety is not something they care much about.

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Chris D's update16 Nov 2020, 12:03
Reviewer Update
More interested in making 'a buck' than caring about patrons safety. They even revert to Harassment and ************ when they get called out on their shortfalls. Make false accusations and purposefully go out their way to humiliate and defame the character of a person, in front of other patrons, that challenges them on the clear breach of Safety and Covid-19 Regulations.