SHOCKING CUSTOMER SERVICE!!!! I WANT MY REFUND!!!

<p>I ordered and payed for a text book and delivery fee on the 6th January on The Student Hub website and everything went through successfully. On the 9th of January after sending an email (which wasnt rep**** to) and trying to get hold of their offices (which wasnt dialing) i came across a post on facebook which was The Student Hub's response to another concerned customer stating that they arent trading textbooks anymore. Anyway, after many unanswered emails and promises over the phone that my refund will be deposited back into my account ( as i sent them my banking details over email) it is now the 9th of February i still havent been refuned! i am shocked at their lack of customer service! i had budgeted that money for the textbook and now i sit with no textbook and my assignment due dates are coming up. PAY BACK THE MONEY STUDENT HUB!!!!!</p>